Logistics Manager – Eugene, OR

To be considered for the Buyer position, please submit an application through the Yogi Career Center.


Job Summary:

The Logistics Manager develops and accelerates implementation of Strategic, Operational and Financial plans for the Transportation organization in alignment with the overall company objectives by driving customer profitability by creating visibility and solutions to customer needs and lead opportunities to drive costs down. This role will source Transportation and Logistics across Yogi Product lines, domestically and internationally by using a blend of intuition, knowledge and fact-based analysis to develop and execute an international transportation strategy that enhances East West Tea’s overall ability to serve customers and optimize the customer order to delivery; reducing costs and improving services.

Key Areas of Responsibility:

Duties may include, but are not limited to, the following:

  • Determine the appropriate mode and carrier (LTL, TL, Intermodal, small parcel) for inbound and outbound shipments to provide transportation services through a review of factors such as possession of regulatory authority, financial stability, performance history and reputation, and amount and type of equipment operated
  • Identify qualified carriers and from those, select the optimal number of carriers to provide service based on cost, local and regional capacities and customer service capabilities
  • Negotiate service agreements/contracts with carriers to provide service, price, equipment requirements, and customer service and pick-up and delivery schedules in order to assure cost-effective services
  • Create carrier scorecards, required actions, metrics and other tools needed to monitor progress (reviewing delivery results against schedules and customer specifications, cost, billing accuracy and freight loss and damage) to establish goals and KPI results.
  • Interface with customers, vendors, and internal stakeholders to optimize transportation rates and services, including but not limited to: sales, customer service, warehouse and planning.
  • Maintain relationships with offsite carriers, warehouses and 3rd party logistic providers.
  • Maintain on-time delivery to customers.
  • Examine transportation industry service and cost trends in order to develop strategic plans for improving transportation services efficiencies while mitigating cost escalation
  • Manage freight claims process and customer chargebacks to ensure timely and satisfactory resolution
  • Connect and collaborate with all functions across the customer including demand planning, customer service, finance, IT, sales, supply chain and customer marketing to ensure alignment on key initiatives.


Knowledge & Experience:

  • 5 years’ experience in Logistics and transportation industry
  • Previous direct responsibility for total P&L (including freight)
  • Experience involving International Transportation and knowledge of customs and export-related documents
  • 5 years Transportation Management System experience; preferred implementation experience
  • Practical knowledge of industry/market trends in sourcing and procurement of fuel and mode options, especially truckload, less than truckload and intermodal
  • Proficient understanding of current Federal, State and International Transportation regulations
  • Demonstrated knowledge of transportation industry pricing standards, tariffs, Incoterms, NAFTA, freight industry rate structures and billing systems.

Ability to: 

  • Negotiate effectively with logistics and transportation vendors, inside and outside the US
  • Collaborate with and gain buy-in from appropriate levels of the organization regarding logistics decisions and cost optimization projects
  • Manipulate, analyze and present data from multiple sources and across various formats
  • Accurately assess industry/market changes and implement mitigation strategies to reduce impact to business and/or customer satisfaction
  • Work independently with little direct supervision
  • Support company compliance with GMP’s and CFR Part 111 Dietary Supplement Regulations especially relating specifically to finished goods material handling
  • Analytical thinking, problem solving and solutions oriented
  • Communicate effectively with all levels of the organization
  • Build trust, relationships and work collaboratively at all levels
  • Detail oriented in work performance
  • Decision making at stated level of authority
  • Adapt and manage in changing environments
  • Courage to influence others and hold the line when necessary
  • Ability to teach and communicate the “whys” of regulations and guidelines

Proficiency in:

  • MS Office Suite (strong MS Excel and PPT skills required), ERP, Performance Management systems, Transportation Management Systems

Work Environment:

  • Work is primarily done in an office setting
  • Frequent warehouse environment exposure which includes noise, dust, forklifts, and fluctuations in temperature

Physical Requirements:

  • Stand, walk, climb stairs
  • Sitting at workstations for extended periods of time


To be considered for the Buyer position, please submit an application through the Yogi Career Center.


East West Tea Company, LLC is an equal opportunity employer committed to diversity and compliance with federal, state and local laws prohibiting employment discrimination. Employment decisions are based on merit, qualifications, performance and business needs.

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The Tea Talk Blog is written by Karta Purkh Singh Khalsa, Yogi herbalist with over 40 years experience.
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